You can purchase subscriptions to our journals from the following pages:
Journal of Customer Behaviour
Social Business
The Marketing Review
Alternatively you can print out a current Volume Journal Order Form, which you can fill in and post or fax to us at: Westburn Publishers Ltd, 23 Millig Street, Helensburgh, Argyll, G84 9LD, Scotland, UK. Fax: +44 1436 670 328
WP Journal Order Form (77.2 kB)
To order 2011 Journal Volumes, please use the 2011 order form:
2011 WP Journal Order Form (77.2 kB)
Payment can be made by cheque or bank draft in Pounds Sterling made payable to Westburn Publishers Ltd, by credit/debit card, or by direct bank transfer. IBAN details for bank transfers are available on request. Please do not email credit/debit card details to us.
The following information is for Personal Subscribers. If you are subscibing on behalf of an institution, please see the Librarian Journal Subscription Pages
Personal Subscriptions
Personal electronic subscriptions are to the current volume only. Personal print subscription include online access to the current volume.
Personal subscribers please note that if you require instant online access to your subscription we recommend that you purchase your subscription directly through IngentaConnect. Use of Ingenta Connect is subject to their Terms and Conditions and Privacy Policy.
Access
Access is provided through IngentaConnect Our journals are also available through other third party providers, and if you subscribe through an agent they may provide access through their own systems. Please see our list of providers for more information.
Personal subscribers please note that if you require instant online access to your subscription we recommend that you purchase your subscription directly through IngentaConnect.
How do I register for access?
Personal electronic subscriptions are to the current volume only. Personal print subscription include online access to the current volume. Personal Subscription access is provided through IngentaConnect. To set up personal access to a subscription you have purchased from the Westburn Publishers website visit
http://www.ingentaconnect.com/about/researchers/accessing_articles
for more information. You will need to register with IngentaConnect for access - please see IngentaConnect's Terms and Conditions and Privacy Policy. Pay per view access to current articles is also available.
Our journals are also available through other third party providers, and if you subscribe through an agent they may provide access through their own systems. Please see our list of access providers for more information.
You can also see our site Terms and Conditions and Privacy Policy .
Claims, cancellations and changes of address
Claims should be made within 6 months of despatch date. Issues claimed after this period can be purchased at the single issue rate price, subject to availability.
No refunds on subscriptions will be made after the first issue of the journal for the subscription has been dispatched, or after the given period of online access has commenced.
All changes of address should be notified to the publisher at journals@westburn.co.uk including both old and new address.
Delivery
If you have purchased a hard copy subscription, this will be sent out to you by UK 2nd class post. Overseas journal orders are sent by airmail. Journals are sent by Volume year, so any issues in the Volume which have already been published will be sent out first, followed by the remaining issues on publication.
VAT
Value Added Tax (VAT) is payable on electronic products as indicated for customers resident in EU countries. Customers resident in EU countries outside the UK must provide their VAT number otherwise they will be charged VAT at the standard rate. This is 20% from 4 January 2011. VAT is calculated based on VAT rate applicable, country of residence and VAT registration.
VAT registered customers in the EU - please use our order form or contact us at sales@westburn.co.uk to arrange payment. All prices are in GB pounds sterling.
Journal publication dates
All journals are published on a calendar year basis in Spring, Summer, Autumn and Winter.