Westburn Publishers Ltd, 23 Millig Street, Helensburgh, Argyll, G84 9LD, Scotland, UK
firstname.lastname@example.org Tel: +44 1436 678 699, Fax: +44 1436 670 328
There is a range of subscription and purchase options available for our Journals.
Institutional Subscriptions are available in Print Only / Combined Print + Online / Online Only formats. (For Personal Subscriptions please see the Personal Subscriber pages).
Institutional Online access includes access to the available online backfile for the duration of the current subscription, and includes perpetual access to the subscribed volume whilst Westburn Publishers Ltd remains the publisher of the journal. Print subscriptions include airmail delivery to subscribers outside the UK. Our full terms and conditions of access are available in our licence.
Access is provided through IngentaConnect. Our journals are also available through other third party providers. Please see our list of providers for more information. If Agents wish to activate their own customers' subscriptions, please contact email@example.com
For information on how subscribers should activate an online subscription, please visit our E-Access pages.
Institutional Online Access includes access to the available online backfile for the duration of the current subscription, and includes perpetual access to the subscribed volume whilst Westburn Publishers Ltd remains the publisher of the journal. Institutional subscribers to Westburn journals are required to abide by the full Terms and Conditions of Access detailed in our Terms and Conditions of Access Licence.
Claims should be made within 6 months of despatch date. Issues claimed after this period can be purchased at the single issue rate price, subject to availability.
No refunds on subscriptions will be made after the first issue of the journal for the subscription has been dispatched, or after the given period of online access has commenced.
All changes of address should be notified to the publisher at firstname.lastname@example.org including both old and new address.
Westburn holds the current volume and the 2 previous years stock for Journal of Customer Behaviour and The Marketing Review.
All other backstock - Print backsets, back volumes and back issues, please contact:
Single issues (print) can be purchased by dividing the institutional print only subscription rate by the frequency.
Payment can be made by cheque or bank draft in Pounds Sterling made payable to Westburn Publishers Ltd, by credit/debit card, or by direct bank transfer. IBAN details for bank transfers are available on request. Please do not email credit/debit card details to us.
Print subscriptions are sent out by UK 2nd class post. Overseas journal orders are sent by airmail. Journals are sent by Volume year, so any issues in the Volume which have already been published will be sent out first, followed by the remaining issues on publication.
Combined subscriptions are divided into a 52% Print element and a 48% Online element of the Combined price before Agent discount. Prices are given exclusive of VAT/Sales Tax.
UK Subscribers: VAT will be charged at the applicable rate. At 1 October 2015 the VAT rate for Print Only, or Print element of Combined subscriptions, was 0%, and the VAT rate for Online Only, or Online element of Combined subscriptions, was 20%.
EU Subscribers: Please ensure that the end-user VAT number is supplied with all orders for EU Subscribers. If no valid local VAT number is provided, VAT will be charged at the applicable rate.
Rest of World Subscribers: Please note that subscription prices may be subject to additional customs charges and local taxes in the Subscriber’s own country. Such charges/taxes are the responsibility of the Subscriber or their Subscription Agent where applicable.
All journals are published on a calendar year basis in Spring, Summer, Autumn and Winter.